Customer Care

Help Center

Everything you need to know about shopping with AK Arms — shipping, returns, payments, and support.

HOW CAN WE HELP

Support Center

Help Center

Need assistance? Our support team is available Mon-Fri 8:00 AM - 6:00 PM and Sun 8:00 AM - 2:00 PM. Call or WhatsApp us anytime.

0345 9011104

Fast Delivery

We deliver across Pakistan with reliable courier services. Most orders are processed within 24-48 hours.

Nationwide delivery available

Cash on Delivery

Pay when you receive your order. No advance payment required for most locations across Pakistan.

Pay at your doorstep
LOGISTICS

Shipping Info

Fast Delivery

Orders are processed within 24-48 hours. Delivery time depends on your location in Pakistan. Major cities typically receive orders in 2-4 business days, while remote areas may take 5-7 business days.

Cash on Delivery

We offer Cash on Delivery across most of Pakistan. Pay securely when your order arrives at your doorstep. No advance payment required for standard delivery.

RETURNS

Return Policy

2-Day Return Window

Items must be unused and in original packaging

We stand behind the quality of every product we sell. If you are not satisfied with your purchase, you may return it within 2 days of delivery, provided the item is:

  • Unused and in original condition
  • Free from scratches, dents, or physical damage
  • In its original packaging with all accessories
  • Accompanied by the original receipt or invoice

To initiate a return, contact our support team at 0345 9011104 or email akarmsdealer@gmail.com. Once approved, we will arrange for pickup or provide return instructions.

SECURE PAYMENTS

Payment Methods

Cash on Delivery

Pay in cash when your order arrives. No online payment required. This option is available for most locations across Pakistan. Please have exact change ready for smooth delivery.

EasyPaisa & Third-Party

We also accept payments through EasyPaisa and other trusted third-party services. All transactions come with a proper invoice for your records and peace of mind.

Need More Help?

If you have any questions about orders, shipping, returns, or payments, our team is ready to assist you.